# Kolling

> Kolling is an AI phone receptionist for UK small businesses. It answers calls 24/7 in a natural British voice, books appointments into a diary, takes messages, transfers callers to a person when needed, and texts the business owner the details. Website: https://kolling.co.uk/ · Contact: hello@kolling.co.uk

## What it does
- Answers every call in about a second, day or night, and tells callers it is an automated assistant.
- Answers common questions (prices, opening hours, parking, areas covered) using only facts the business provides.
- Books real appointments: it only offers times that are actually free, with no double bookings.
- Takes structured messages (name, number, reason, urgency) and texts them to the owner.
- Transfers callers to the owner during business hours.
- Never gives medical, legal or financial advice; directs emergencies to 999, gas leaks to 0800 111 999, and urgent health worries to NHS 111.
- Never takes card payments over the phone.

## Who it is for
Any UK business that relies on phone calls: plumbers, electricians and other trades, salons and barbers, clinics (physio, dental, aesthetics), garages, restaurants, letting agents, vets, accountants and more.

## How it works
The business keeps its existing phone number and turns on call forwarding (when busy, unanswered, out of hours, or always) to a dedicated Kolling number. Setup is done for the customer and takes about an afternoon.

## Pricing (per month, GBP)
- Starter: £29 — 40 calls
- Growth: £59 — 150 calls
- Pro: £99 — 400 calls
- Extra calls 40p each. Free 14-day trial. No contract. Free setup for early-access businesses.

## Data and compliance
UK GDPR: the business is the data controller, Kolling is the processor. Data stored in the UK/EU region. Call recordings deleted after 90 days by default.

## Status
Early access (launching in the UK). Join at https://kolling.co.uk/#join